Supervisor / Manager Development Program


This is a practical real life course, which helps to build confidence and enhance skill for managers with some experience as they work with their most important and yet complex resource - PEOPLE.

This intensive two-day course introduces the manager with fundamentals of the managerial role. It focuses on combining the essential skills of time management, people resource management, leadership skills and performance and change management. This course will provide you with a thorough grounding in the principles of managerial excellence.

Program Objectives
Recognize and avoid the common mistakes made by managers
Manage, priorities your time and delegate effectively
Lead and manage change successfully, within the business, dealing with resistance along the way
Manage and organize your resources effectively to achieve business results
Deal with conflict in the workplace in a positive and constructive manner
Enhance interpersonal communication skills
Maintain a highly motivated and effective team
Improve problem solving skills and manage conflicts effectively
Manage performance and provide motivational objectives and constructive feedback
Enhance leadership, power and influence
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