Supervisor / Manager Development Program

This is a practical real life course, which helps to build confidence and enhance skill for managers with some experience as they work with their most important and yet complex resource - PEOPLE.

This intensive two-day course introduces the manager with fundamentals of the managerial role. It focuses on combining the essential skills of time management, people resource management, leadership skills and performance and change management. This course will provide you with a thorough grounding in the principles of managerial excellence.

Program Objectives

	Recognize and avoid the common mistakes made by managers
	Manage, priorities your time and delegate effectively
	Lead and manage change successfully, within the business, dealing with resistance along the way
	Manage and organize your resources effectively to achieve business results
	Deal with conflict in the workplace in a positive and constructive manner
	Enhance interpersonal communication skills
	Maintain a highly motivated and effective team
	Improve problem solving skills and manage conflicts effectively

	Manage performance and provide motivational objectives and constructive feedback
	Enhance leadership, power and influence

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